- Shows how to easily set clear expectations for visitors' behavior;
- Presents guidelines for when and how to intervene when someone violates the code of conduct, including tips for approaching an unruly person;
- Offers instruction on keeping persistent troublemakers under control or permanently barred from the library;
- Gives library staff tools for communicating effectively with its security professionals, including examples of basic documentation.
A security professional for more than 25 years, including 17 years as the security manager of the Public Library of Charlotte and Mecklenburg County, N. C., Graham left the library in 2006 to establish Warren Davis Graham Training and Consulting. He has made numerous presentations and is a leading speaker internationally on practical day-to-day library security procedures.
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Source: Press release entitled, "Effective Security Plans and the Black Belt Librarian," by Jill Davis, American Libraries, 9 December 2011. Click for a sample of the book.
- "Active Shooter in the Library: How to Plan for, Prevent, and Survive the Worst (and Selected Bibliography)," by Dan Kleinman, SafeLibraries, 1 March 2011, which links to:
- "Active Shooter in the Library: How to Plan for, Prevent, and Survive the Worst (and Selected Bibliography)," by Amy Kautzman and Jennifer Little, Library Leadership & Management, 25:1, p1-4 (2011).