Hidden Library Crime: Security Guard Reveals Libraries Want Door Greeters, Not Security Guards; Case Evidences Harm of American Library Association Control Over Libraries

A library security guard quit his position after learning firsthand that libraries want door greeters, not security guards.  He reveals shocking details about public library security.  FoxNews investigates and finds defensive and deflective library management who will not answer simple questions.  See this for yourselves:

• "Phoenix Library Crime a Well-Kept Secret?," by Fox News 10 Phoenix, Fox News 10 Phoenix, 7 March 2012, reprinted under Fair Use provisions.

This is no surprise to me, especially knowing the author of the Children's Internet Protection Act revealed that the American Library Association [ALA] has effective control of one third of American libraries, and it is harming American children.  Still, it is shocking how easily libraries fool local governments into not taking action to ensure libraries are not acting outside the law.

Phoenix Police, contact me as I have solutions for stopping your public library from violating the law, and it is, despite claims it is not.  Do not believe a single thing the library director says without first checking into it yourselves; the ALA trains library directors how to mislead people and deflect probing questions.  Notice how the ALA spin training has been put to effective use by Rita Hamilton.

Fox News 10 Phoenix, contact me.

Phoenix Library Crime a Well-Kept Secret?

Updated: Wednesday, 07 Mar 2012, 9:56 PM MST

Published : Wednesday, 07 Mar 2012, 9:56 PM MST

http://www.myfoxphoenix.com/dpp/news/only_on_fox/phoenix-library-crime-3-7-2012 

PHOENIX - We learned last week of a convicted sex offender roaming inside this Phoenix library, in search of his next victims.

And he found at least two.

Last week's arrest was shocking to most -- but sadly -- not to us.  Our FOX investigation a few months ago uncovered hundreds of disturbing incidents at Phoenix libraries.

Reports include: a man touching a toddler in the kids section who got away before police arrive -- people looking at porn -- a man getting hostile pushing a guard – a customer threatening to cut another mans throat.

So why is this happening at a place most parents consider safe?  This man says he knows why.

He doesn't want to show his face, but he wants to share his story, because he says people need to know about the dangers at the library.

He's worked security his entire adult life, and he worked at that library branch -- but resigned.  He felt the library wanted a door greeter, rather than a security guard who would enforce the rules.

"Larry" told us the library should be a safe place, but it's not.

"The library has become a home to vagrants to the homeless, to the drug users…you name it I've seen it all.

"Soliciting for sex in the parking lot, I actually caught them before they… I’ve seen people from the streets, I’ve seen people who just got released from prison, drug addicts, prostitutes, alcohol users," says Larry.

Larry has worked full time security for more than two decades at businesses that are serious about safety.

He took an additional part time job at the library three days a week, but left in November.

"I resigned over frustration over not being able to enforce a lot of rules and regulations," he says.

Larry says the branch manager didn't want him to wear a security uniform, telling him to wear a blazer instead.

"[She thought that] I was being too official looking, too intimidating."

And the two way radios, so security could warn of trouble and ask for help?

"They didn't want the radio on because it was making too much noise for them, so the radios were taken away," says Larry.  "She thought I was running people away from there and that there wasn't anyone left."

According to Larry, his manager scolded him for calling the police after a homeless man threatened to kill him.

"She said, I recalled this very clearly, why didn’t you just wake him up and tell him that the rules are you can't sleep here?  I said I did do that and he told me to get the f*** out of his face and that point I thought we don't need to be listening to that type of language…he started threatening me."

The top manager for Phoenix libraries is Rita Hamilton.

"We're very concerned, deeply concerned, very sad.  We are certainly looking into the Saguaro Library and if there are any security measures we can revise and improve," says Hamilton.

"It’s not really safe and they just don't want it to get out to the public,” counters Larry.

"There's one individual I used to watch because his actions.  I used to warn him to stay out the children's area… why are we allowing adults that are not here with children in the children's section?"

Considering the fact that a pedophile on lifetime probation was able to get access to two kids in the children's section of the library -- we posed that question to Hamilton.

"Do you have any restrictions on who can get into the children's section?" we asked.

"No we don't, it's a public building, it's not something we can enforce."

This wasn't the first time that's happened.  Security documents show a man tried to lure a child away from the kids section at the Yucca branch.

"They should have someone in that children's section watching that area at all times," says Larry.

And most disturbing -- the sex offenders and parolees he had to help log on to computers to conduct job searches.

"Recent prison releasees come in to use the computers, convicted felons and sex offenders use the computers on a regular basis to apply for work, computers that are feet away from the children's section.  Does that concern you?" we asked Hamilton.

"I'm definitely concerned if there's an issue.  But we don't have any knowledge of the percentage in those categories," she responded.

Larry says the motto seemed to be -- wait till there's trouble -- then address it.

"Basically you have to wait until something happens before you can take action."

"Well obviously you've got a huge problem with the number of customers who are homeless, mentally ill, drug/alcohol users and generally troublemakers.  Why does the library continue to act like that's not an issue and not inform the public of what they're walking into?" we asked.

Hamilton said: "We have 4.3 million visitors per year.  To single out that particular segment and say that's the majority is not correct."

But the former security guard says she's wrong.

"I'd say about 60 percent…who come here are bad people."

The library says they are working with Phoenix police to determine if there are ways to make the libraries safer, but unless there is a change in the laws they have to let everyone in.

Larry's suggestion for making it safer starting today -- strictly enforce every library rule so that troublemakers know there's no tolerance for bad behavior.


NOTE ADDED 19 AUGUST 2013:

Video removed and links updated to archived links.

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Library Director Admits Keeping Police in the Dark in Gilbert, Arizona; American Library Association Guidance Not To Inform Police May Be the Reason

A former public library director in Gilbert, AZ, has admitted not reporting multiples incidents to the police.  See:

• "Gilbert Council Restores Funds for Library Security," by Srianthi Perera, The Arizona Republic, 11 June 2011, hyperlink and highlighting added.

  That prompted [outgoing Councilwoman Linda] Abbott to ask why the library didn't call police more often.
  
  "I don't know if I have a good answer to that," [Former Southeast Library Manager Andrew] Chanse replied.  "It's probably something that we're just not necessarily in the habit of doing.  Are we going to call for someone that's stealing a DVD? Probably not."
  
  Since last July, Chanse said, 4,000 DVDs costing about $30 each have been stolen from the library - quadruple the number of thefts recorded four years ago.

The former library director does not "have a good answer" for why police were not called.  To protect himself, however, the police were called.  See:

• "Gilbert Library Staffs Dealing with Threats, Theft, Porn," by Srianthi Perera, The Arizona Republic, 3 June 2011, highlighting added.

  Since the town eliminated funding for security guards in July because of budget woes, the Southeast Regional and Perry branch libraries in Gilbert have had a spate of disturbing occurrences, records show.
  
  Among them: threats and physical harm to library staff, mentally unstable individuals distracting patrons by screaming, theft, property damage and viewing pornography on the public computers.
  
  ....
  
  Various reports suggest the librarians' safety and well-being, as well as that of patrons, are threatened.

  In a Facebook posting dated April 27, Chanse stated:  "Assaulted by one customer today and threatened with bodily harm by another.  Who says librarians have it easy?"
  
  He also wrote:
  
  "We had a mentally ill customer assault one of my staff while I was out of the building.  He got in her face and roughly grabbed her arm.  I got a positive ID of him today and approached him.  He immediately got in my face and started shouting profanities.  I tried to give him the option to calm down or leave, but he wouldn't listen.  So I demanded he leave . . . he did try and get on a computer.  I took his library card, at which point he rushed me and grabbed my arm.  I broke free and called the police . . . "
  
  Chanse's reference to the other incident involved a patron with large fines who had received several courtesy waivers. When the patron and her husband were asked to leave because they were refusing to pay the fine, both threatened Chanse.  The husband said he would be seeing him after the library was closed.  Chanse called the police and an officer stayed outside in his car until the library closed.
  
  "This stuff never happened when we had security guards," Chanse wrote.  "We have too many people (kids) in that place to mess around with this stuff."
  
  In a report to the town detailing customer incidents, Chanse states: "I think we are more of a destination for the have-nots than ever before.  ....
  
  ....
  
  Mark Sequeira, a father of four children aged 4-11, and his wife Jennifer, are frequent patrons of the library.  Sequeira, who owns MJA Studios, a graphic design and marketing shop, sometimes works on his projects in the library in the evenings.  One evening he watched police arrive and escort a patron outside.
  
  While he is not worried about the security for his children at the library, Sequeira expressed concern for the library staff, most of whom he knows on a personal basis.  He and a few others have volunteered to help if there are any concerns.  Most of the librarians are female.
  
  "They (librarians) never asked (for help), but it's really putting everybody at risk," Sequeira said.  "I just wanted to help them feel more safe."
  
  .... 

  "I know the ladies at the library often have to close and also have to confront men on the computers or being obnoxious," he wrote.  "It should not be this way.  We are needlessly putting at risk a rare treasure in our community."
  ....

What if I told you Gilbert, AZ, has been rated the fifth safest city in the USA.  Do you think that might change if the crimes not reported by the public library were actually counted and included?  See:

• "Gilbert is 5th in U.S. in Site's Safety Ranking," by unnamed, The Arizona Republic, 8 Jun 2011.

  "For our local public-safety heroes and our entire community, we are honored to receive this national recognition as the fifth-safest community in the country," said Mayor John Lewis, "Public safety has always been and will continue to be a Gilbert priority."
  
  Calling the ranking "an important honor at a time when Gilbert is becoming known for its biomedical industry," town spokeswoman Beth Lucas said, "Gilbert has long been honored for its safe, family-friendly atmosphere."
  
  Residents participating in the 2010 Heads of Households Survey list safety as one of the reasons they continue to rate the town high, with a current approval rating of 98 percent.  In the survey, 95 percent of residents said they felt safe from crime while driving or in their homes in Gilbert.

Good thing public safety is a Gilbert priority and that it is safe and family-friendly.  It is going to need that motivation to find out exactly what is going on in the public library, given the facts.

And the residents felt safe while driving and while in their homes according to the 2010 Heads of Households Survey?  Well it is time that survey ask how people feel about the crime in their public libraries, is it not?

Ask whether people feel the library should report all crime to the police.  Ask if the library should decide what illegal activity gets reported to the police and what does not.  Ask if the people approve of the library following the policy from the out-of-state American Library Association [ALA] that urges libraries not to report crime to the police.  See:

• "Guidelines and Considerations for Developing a Public Library Internet Use Policy," by ALA Office for Intellectual Freedom, American Library Association, November 2008, emphasis added because this may be the very reason why the library does not report crimes:

  As for obscenity and child pornography, prosecutors and police have adequate tools to enforce criminal laws.  Libraries are not a component of law enforcement efforts naturally directed toward the source, i.e., the publishers, of such material.

• "Town of Gilbert Heads-of-Households Survey; Attitudes on Planning and Services 2010," by Margaret C. Kenski, Ph.D., Arizona Opinion, 21 December 2010.

So if "law enforcement efforts [are] naturally directed toward the source, i.e., the publishers, of such material," does that not mean no one is ever guilty of violating the relevant law because it is really the publishers who are to blame?  Go ahead, blame the publishers, and watch how fast the ALA and the ACLU defend them.  For example, both the ALA and the ACLU joined with "adult-entertainment producers" and defended publishers of "virtual child pornography."  See:

• "Supreme Court Overturns Ban on 'Virtual' Child Pornography," by American Library Association, American Libraries, 22 April 2002.

So you have the powerful ALA defending publishers of virtual child pornography while at the same time advising libraries to leave child pornography concerns to the police since the real target should be the publishers of such material.  That is a blatant and self-serving double standard, and it leaves communities exposed to harm, even communities rated among the safest in the nation.

Let me make another observation.  First, I could not tell from the library's web site whether or not the library filters computers or, if it does, whether or not the filters are actually CIPA (Children's Internet Protection Act) complaint.  But I do know this: the library is receiving CIPA's E-Rate funding for Internet access that can only be obtained if a library complies with CIPA.

Guess what?  The ALA advises libraries how to sidestep CIPA and still get federal funding, and some do so fraudulently.  It is possible the police may have something else to review, namely, whether the library is filing false CIPA claims, and whether that violates some code against official malfeasance.

Why is this relevant?  Because from the description of the crime in the library, my experience tells me either Internet filters are not on all computers, are able to be turned off by the patrons themselves, are not reapplied if the person views certain inappropriate material, or are otherwise not CIPA compliant.

And here is the evidence of the library's collection of CIPA funding:

Year	Applicant	Address	Type	Wave	Service	Discount	Amount
2010	MARICOPA COUNTY LIBRARY DIST	2700 N Central Ave Ste 700 PHOENIX, AZ 85004	Library/Library Consortium	015	Internet Access	59 %	$26,675.65
2009	MARICOPA COUNTY LIBRARY DIST	2700 N Central Ave Ste 700 PHOENIX, AZ 85004	Library/Library Consortium	010	Internet Access	56 %	$26,052.10
2008	MARICOPA COUNTY LIBRARY DIST	2700 N Central Ave Ste 700 PHOENIX, AZ 85004	Library/Library Consortium	026	Internet Access	61 %	$7,384.08
	MARICOPA COUNTY LIBRARY DIST	2700 N Central Ave Ste 700 PHOENIX, AZ 85004	Library/Library Consortium	026	Internet Access	61 %	$7,384.08
2007	MARICOPA COUNTY LIBRARY DIST	2700 N Central Ave Ste 700 PHOENIX, AZ 85004	Library/Library Consortium	012	Internet Access	57 %	$15,688.14
	MARICOPA COUNTY LIBRARY DIST	2700 N Central Ave Ste 700 PHOENIX, AZ 85004	Library/Library Consortium	012	Internet Access	57 %	$15,688.14
2006	MARICOPA COUNTY LIBRARY DIST	17811 N 32ND ST PHOENIX, AZ 85032	Library/Library Consortium	015	Internet Access	60 %	$34,862.54
	MARICOPA COUNTY LIBRARY DIST	17811 N 32ND ST PHOENIX, AZ 85032	Library/Library Consortium	015	Internet Access	60 %	$48,420.14
2005	MARICOPA COUNTY LIBRARY DIST	17811 N 32ND ST PHOENIX, AZ 85032	Library/Library Consortium	012	Internet Access	57 %	$46,352.54
	MARICOPA COUNTY LIBRARY DIST	17811 N 32ND ST PHOENIX, AZ 85032	Library/Library Consortium	010	Internet Access	57 %	$33,472.82
2004	None.						$261,980.23

Is $261,980.23 an ill-gotten gain?  Could it have been necessary to hide the library crime so as not to alert anyone that CIPA was being ignored?

In response to my conversation of 11 June 2011 with Sgt. Andrew Duncan, I am hereby providing the Gilbert Police Department with the above information for further disposition as they see fit.  And I'll be here when help is needed as the ALA spin machine kicks into high gear.

The ALA spin machine.  The ALA spin that quietly offers money to local citizens who support its cause.  I haven't written about that yet but I will.  The ALA spin that fakes the annual top 10 list of challenged books to promote its political agenda.  I haven't written about that yet but I will. The ALA spin that anonymously astroturfs for a George Soros group called Free Press.  The ALA spin that plagiarizes low quality "censorship" maps.  The ALA spin that, in yet another double standard, labels 100% of the people complying with ALA-inspired material reconsideration policies as "censors."  The ALA spins that gives an award to a school librarian who admitted publicly that she cannot perform her job, so she lets the students read the racy books.  I had to provide these examples as the library is sure to defend its positions as those related to "intellectual freedom," the First Amendment, etc., and the investigators need to expect the attempt to mislead them.

And, my Arizona friends, you have local resources who are aware of these issues and how the ALA can be misleading.  Consider, for example, local police expert Dr. Frank Kardasz.  See, in particular, "Child Porn Trafficking in Public Libraries; Libraries Actively Thwart Child Porn Investigations."

Or consider, for example, Phoenix Mayor Phil Gordon, a Democrat who saw to it Phoenix libraries got filtering and that the filters were applied properly.  I mention he is a Democrat because I anticipate the tired argument that only Conservatives want to protect children from harm.

Perhaps this Phoenix mother will have knowledge of the ALA that may be of use:  "School Removes Squirting Sperm Book After 8-Year-Old Complains To Her Mother."  And it is a former Arizona Library Association president who was making false statements to a school to try to coerce the school into restoring access of a child to inappropriate material.

I hope this information/opinion helps get to the root of the problem.

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